Are your customers actually relaxed during a service?

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How do you know your client is actually relaxed? Level of relaxation is a big factor for return customers – especially ones who are busy and have a stressful job. Here’s what you can do to elevate your spa game:

  • Use relaxing essential oils, put a few drops in your hot towels, spritz the head rest with a essential oil/water blend, put a drop or two in your hands and rub together – wave hands over face when eyes are close and have your client take several deep breaths to reduce stress and aid in deep relaxation of the body.
  • Start the treatment off with a light massage. This will help to get the clients mind into a relaxing place where thoughts are left to wander and eyes are closed.
  • Turn the lights down, and have a mag light handy.
  • Talk gently.
  • Add more massage and on arms and hands.

 

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